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Michael Oglesby
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Norfolk Police and Crime Commissioner

Norfolk Police and Crime Commissioner

Based on the work I completed for Norfolk Constabulary and Suffolk Police and Crime Commissioner, I was hired by the Office of the Police and Crime Commissioner (PCC) for Norfolk to create their social media presence, upgrade their digital channels and modernise their website.

Social media

My first task was to create Norfolk’s PCC social media channels, Twitter, Facebook and Google+. I created and branded the channels as well as trained the team on how to use social media, the what ‘to do’ and what ‘not to do’ when it came to engaging with the public.

e-Newsletter

The Norfolk PCC creates a weekly newsletter that covers the news and events of the PCC. Initially, the newsletter was produced in a desktop publishing package (DTP), compressed into a PDF and then emailed to a mailing list.

Although there was nothing wrong with this approach per se, if you are sending out the newsletter on paper, but the newsletter’s primary delivery channel is digital so it should be created as a HTML email so recipients have a better user experience reading the content.

I suggested to the team they should use MailChimp to create and distribute their newsletter. The team were immediately receptive of this idea due to the nice designs that were achievable in MailChimp but also the system took care of the administration of the distribution list, which was welcomed with open arms by the Admin team.

Website

The Norfolk PCC website needed modernising to incorporate modern day features such as social media integration, user comments and surveys. The Content Management System also needed modernising and to save money, the CMS was replaced with an Open Source solution. The Information Architecture (navigation) was redesigned to give the website a better user experience. Content and documents were organised in a Library metaphor rather than organised in an organisation structure. Documents are managed by a Document Asset Management tool for better organisation and version control.

Conclusion

The new website received glowing feedback with regards to the new look and feel as well as the new organisation arrangement of the content.

Well, this new "Statutory Transparency" page from @NorfolkPCC seems pretty clearly laid out! http://t.co/NyyFEP6BUB

— Bernard Rix (@BernardRix) January 28, 2014

The Norfolk PCC website was a great project to work on as I learned a lot  with regards to accessibility and culture issues.

Gallery

Homepage
Previous Norfolk PCC Homepage
News Homepage
Previous News Homepage
News Article Page
Previous News Article
Article Page
Previous Article Page
Documents Homepage
Previous Documents Homepage
New Norfolk PCC - Version 1
Version 1 of new design, rejected as it didn’t meet accessibility
Norfolk PCC - Homepage
Version 3 of the new design Homepage
Norfolk PCC - News Homepage
News Homepage
Norfolk PCC - News Article
News article
Norfolk PCC - Events Calendar
Events Homepage
Norfolk PCC - Documents
Documents Homepage
Norfolk PCC IA Design
Norfolk PCC IA design phase
Dulfy.net City and Islington College

About Michael

Michael Oglesby is an award winning freelance WordPress front-end developer based in the Chesterfield, Sheffield and Derby area. The purpose of this website is to promote the work and WordPress services he provides to other freelancers, sole traders and small to medium businesses.

Personal Projects

Michael is also an avid player of the MMORPG game World of Warcraft. He has written a guide on how to play a Holy Priest DPS class.

Michael is a big fan of Fighting Fantasy. Read his article about his Fighting Fantasy Collection

Download Stephen Bishop – The Heart Is So Willing song from the film The Money Pit.

My recent articles

  • Which Apple iPad is right for you?
    Monday 7th August 2017
  • How I learned WordPress
    Friday 1st May 2015
  • Tools of the Trade 2014
    Saturday 24th May 2014
  • Custody
    Wednesday 27th July 2011
  • It’s all about the Apps…
    Friday 6th May 2011

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